Q & A
Got questions? Hopefully this will help, but if there’s anything else you want to ask us about, call us at 570.861.8514.
What is an individual lease?
Solaro makes life easy by leasing by the bed. Each private or semi-private bedroom rental has a separate lease agreement. You are only responsible for the rent for your semi-private space (unless you choose to rent a private bedroom). All roommates are equally responsible for damages or missing furnishings in common areas. It is reassuring to know if a roommate does move out before their lease ends, you are not responsible for his or her rent.
How do I pay my rent and when is it due?
Rent is due on the 1st and is late after the 5th. For your convenience you can pay online, bring your payment by the office during normal office hours or use the secure 24-hour drop slot. For your safety, we do not accept cash. Please arrange to make payments by personal check, money order or bank cashier's check. A convenience fee will be applied to all online credit card rent payments.
What does rent include?
All utilities, cable and internet services, kitchen appliances, and furniture are included in your rent.
How long is the lease agreement?
The leases are just under a year. Rent is paid in 12 equal installments or by semester.
Do I need insurance?
Personal loss and damages are not covered under apartment lease agreements. We require you to purchase renter's insurance, which is typically inexpensive. Campus Evolution Villages is working with a third-party insurance provider, Worth Ave. Group and NSSI to offer comprehensive renters insurance directly through Worth Ave. Group. Designed specifically for college students, the policy costs less than a homeowner’s deductible and offers better coverage for only $12.50 per month.
Visit Worth Ave Group for more info.
What do I pay before moving in?
Typically, residents pay all fees, deposits and the first rent installment before move-in day.
How does free roommate matching work?
Finding roommates is easy! Just complete the roommate matching form. Be sure to identify any friends you would like to room with and whether or not they are currently living at or leasing at Solaro. The form includes information about your preferences in roommate; smoking, TV watching, noise level, study habits, music etc. If you do not wish to select your own roommates, we will place you in an apartment according to your choice of apartment size and your gender. When there is a vacant bedroom in an apartment, that room can be leased at any time at the discretion of management. However, roommates placed by our management team will always meet the gender requirements of the current residents sharing that specific unit.
Can students of the opposite gender be roommates?
Yes, if all roommates know each other prior to move-in and give approval. We will not use roommate matching to match members of the opposite gender.
How are leases signed?
One lease is signed by each student/guarantor. However, roommates are not financially responsible for each other – if one roommate does not pay rent due, the management will address that with that particular tenant. Each roommate must have a Guaranty Agreement Addendum signed by a parent or guardian.
Does Solaro have Internet?
Absolutely, and it’s fast and free. Every bedroom is directly linked to the Internet.
How do I receive mail and packages?
Resident mail is processed and delivered by USPS personnel to your designated unit mailbox. At time of move-in, the community staff will issue a mailbox key to each resident for ease of access. Upon move-out, should you wish to have your mail forwarded, you will need to complete a Change of Address Form with the local post office (the community office often has these handy). We accept packages and they can be retrieved during business hours at the clubhouse office.
What type of parking is available at your community?
We have free, unassigned parking available for each resident.
What furniture is provided?
Our apartments come fully furnished. A typical apartment includes a sofa, coffee table, end table, entertainment center, and dining table with seating for four. Bedrooms are furnished with a desk and chair, dresser, and a twin bed. Our apartments come fully equipped with refrigerators, oven/stove, dishwasher, disposal, and microwave.
What do I need to bring to my new apartment?
We recommend that you contact your roommates prior to moving in to coordinate common area furnishings/luxuries, such as: televisions, stereos, shower curtain hooks & shower curtains, bath mats, trash cans, plates, silverware, cups, pots & pans, etc. For your own personal space, you will need to bring your bath and grooming products as well as towels, linens, pillows, and whatever else makes you be at home. Our Community Ambassadors are a great resource for planning your move – don't hesitate to call them with questions or simply to be reassured that what you've already prepared.
Are your facilities directly affiliated with PSU Hazleton?
No, all properties are privately owned and managed.